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Returning an item other than the original item received.Falsely claiming an item was not as described.Filing a chargeback after receiving a refund.If you want to cancel your return please email: your Order ID and one of the sales representatives will get back to you. Offer you a partial refund and let you keep the item.

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Accept a return request or offer a full refund – the customer will have to return the product in the same condition which it was received, and you will receive a full refund including the original postage cost ONLY IF THE ITEM ARRIVED BROKEN NOT FOR RETURNS.

You can monitor the progress by checking your email and receiving an email sales team responds depends on the reason for your return. The sales team has 3 business days to get back to you. What happens after you've started a return?

Our sales team will contact you and will help with your query.

If the item arrived damaged, broken, or faulty, kindly take pictures of the product showing any scratches or defects.

When contacting us please state your reason for the return.

Find your order number via my account or the email sent when you made your order.

To start a return, please find the item you want to send back and find your order ID from recent purchases, or follow the steps below: If you've changed your mind and want to send it back, you can email our customer service at a return If your item arrives damaged, doesn’t match the listing description, or is the wrong item, you can return it for a refund. If you paid with a credit card, it may take up to 30 days to process, depending on your card provider.

NOTE: refunds usually take 3 to 5 business days if you paid using PayPal, PayPal eCheque.

Once your item is delivered you will get a refund within 5 - 10 business days. In addition, your refund will be sent to the original payment method and the funds should be in your account available within 5-10 business days.